FAQ

FAQ2025-08-10T13:28:50-04:00
What services do you offer as a travel advisor?2025-07-21T13:00:17-04:00

We offer hosted group trips and private luxury travel services, including cruises, all-inclusive resorts, and tours.

How do I get started planning my trip with you?2025-07-21T13:00:58-04:00

Glad you asked. Start by contacting us here. If you’re interested in one of upcoming group trips, please request access on the page for that particular trip. Upcoming group trips, can be found here.

How do I make a booking?2025-07-21T13:01:30-04:00

Bookings can be made by contact us here or hello@venturesbeyondtravel.com. All hosted group trips may have their own separate booking process.

What forms of payment do you accept?2025-07-21T13:19:16-04:00

We accept most major credit cards (processing fees may apply). To ensure protection and security for our clients, we do not accept direct cash, Cashapp, Venmo or similar forms payment.

Do I need to pay a deposit, and when is the final payment due?2025-07-21T13:19:58-04:00

Yes, all group trips or private trips require a deposit. The deposit amount may vary, depending on your itinerary. This will be communicated at the time of proposal, quote or posting.

What is your cancellation and refund policy?2025-07-21T13:20:32-04:00

Penalties vary according to when you cancel. Please see Terms & Conditions for more information. We strongly suggest that your and your group members purchase Travel Insurance which covers most contingencies.

Do you recommend purchasing travel insurance?2025-07-21T13:20:55-04:00

Yes! We strongly recommend travel insurance to ensure a seamless and worry-free experience. It provides valuable financial protection and peace of mind against unexpected events that could disrupt your travel plans.

What does travel insurance typically cover?2025-07-21T13:21:23-04:00

Travel insurance typically provides coverage for a variety of unexpected events and emergencies that can occur before or during a trip. Some of which can include: trip cancellation and interruption, medical emergencies, emergency medical evacuation, travel delays, cancel for any reason issues, adventure or high-risk activities, and more.

It’s important to carefully review the terms and conditions of any travel insurance policy to ensure it meets your specific needs. To ensure ample protection, a comprehensive plan is suggested.

What travel documents do I need for my trip?2025-07-21T13:23:09-04:00

For Domestic Travel (within the US): a valid government-issued photo ID, such as a driver’s license or state-issued ID, is required for travelers aged 18 and older.

  • Starting May 2025, a REAL ID-compliant driver’s license or another acceptable form of identification (e.g., passport) will be required to board domestic flights.
  • For International Travel: a valid passport is required.
    • Ensure the passport has at least six months of validity beyond the return date of the trip, as many countries enforce this rule.
    • Some countries also require a visa, which can vary based on the destination and the traveler’s nationality.
  • For Closed-loop Cruises (departing and returning to the same US port): a passport is not always required. Travelers can use a government-issued photo ID and a birth certificate. However, a passport is strongly recommended in case of emergencies requiring air travel back to the US.
  • For International Cruises: a passport is required. Most visas will be worked out by the cruise line. Steps to secure any visa will be provided by the cruise line.
Can you help with passport or visa requirements?2025-07-21T13:32:37-04:00

To apply for a United States Passport, click here.

To renew your United States Passport or get a replacement, click here.

For help with international visas, click here.

We also recommend US travelers subscribe to TSA Precheck and Global Entry.

Please refer to the US State Department, for up-to-date travel requirements. Click here.

Note: It is the client’s responsibility to obtain and secure correct travel documentation, prior to their trip.

Why should I book through a travel advisor instead of online?2025-07-21T13:33:34-04:00

Honestly, you could book online, but here are 3 key benefits of booking through us (your preferred travel advisor) instead:

  • Expert Guidance and Personalized Service — Travel advisors tailor every detail to your style, budget, and interests—using real experience, not algorithms. From hidden gems to cruise timing tips, we build smarter, more personalized itineraries than you’ll find online.
  • Time Savings and Stress Reduction — Travel advisors take the stress out of planning by handling all the research, bookings, and logistics for your trip. We save you time—and step in to manage issues like cancellations or changes so you can relax and enjoy your trip.
  • Value and Advocacy — Travel advisors often have access to exclusive perks and upgrades—and can step in to resolve issues (advocate for you) if something goes wrong. Unlike booking sites, we offer real support and personalized service every step of the way.
Can you help with last-minute travel plans?2025-07-21T13:34:40-04:00

Yes. However, keep in mind—booking close to your travel date may result in higher prices based on supplier rates.

Do you charge planning fees, and if so, what are they?2025-07-21T13:35:24-04:00

Our services may or may not include a planning fee. If so, this will disclosed to you at the time of quote/proposal.

What happens if I need to change my travel plans?2025-07-21T13:36:50-04:00

The process to make changes will be communicated to you in your quote/proposal. Please note: changes after sign off or booking may incur a fee from us or a penalty fee assessed by our suppliers.

How can I contact you if I have questions during my trip?2025-07-21T13:38:50-04:00

You can contact us via phone, using the phone number provided to you by our travel advisors. Or, you can contact us here.

What should I do if there’s an emergency while I’m traveling?2025-07-21T13:39:44-04:00

FIRST: contact Local Emergency Service.

After things begin to settle, let us know and keep us updated.

For emergencies such as lost passports, legal issues, or safety concerns, contact the nearest U.S. embassy or consulate. They provide services like emergency passport replacement, assistance with medical emergencies, and help in cases of arrest or detention.

If you have Travel Insurance, contact the insurance provider’s emergency assistance hotline (located in your documentation).

We strongly recommend Travel Insurance to safeguard against emergencies while traveling that may disrupt your trip.

Can you accommodate special requests, such as dietary restrictions or accessibility needs?2025-07-21T13:40:17-04:00

Yes, be sure to mention any dietary restrictions or accessibility needs in your trip booking request or during our travel consultation. We cannot be responsible for information not disclosed to us.

Do you offer group travel planning or destination weddings?2025-07-21T13:40:50-04:00

Group travel is what we do. Click here to start your trip planning process.

Note: Destination wedding planning is not our specialty. We will work with your preferred wedding planner to ensure your event goes off without a hitch. Additionally, we do have a range partners ready and willing to assist you, if needed.

Will I still earn loyalty points if I book through you?2025-07-21T13:41:28-04:00

In most cases, yes. However, some offers, deals, package rates, or wholesale bookings made possible through our third-party suppliers may not qualify for loyalty points.

Do you offer any exclusive deals or perks?2025-07-21T13:41:53-04:00

When offers are available from our suppliers, we pass that information on to our clients. To stay in the know, subscribe to our email list here.

What are your terms and conditions?2025-07-21T13:43:08-04:00

See our Terms and Conditions here.

Do you provide packing lists or travel tips?2025-07-21T13:43:37-04:00

We can. We’ll do our best to make sure you’re prepared for the journey and a great travel experience.

Can you help with excursions or activities at my destination?2025-07-29T14:29:41-04:00

Of course. Options will be discussed during our trip consultation.

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